Bugaboo Donkey3 Mono StrollerThe stroller that grows with your family
A kid (or two), check. Huge load of shopping, check. Everyone on board, and most importantly happy, check. Much of parenthood is about being prepared for all eventualities. And the bigger the family, the bigger the stroller (usually) in order to do that. But there is a stroller that takes everything you need on board, and is still small enough to fit easily into your family life, your apartment, and also through standard doorways – the Bugaboo Donkey3 Mono. Plus, when it’s time, it converts easily into the Bugaboo Donkey3 Duo which makes it great for your growing family.Side by side strolling that builds companionship
A look. A touch (OK, sometimes more of a poke). You can’t help but smile at their interaction. Extra sibling connection is built into the Bugaboo Donkey3 Duo because of the way you can arrange your two children side by side, each one riding in equal comfort and one facing the other so they can always see each other. A stroller designed for born friends. Most the time.
And when you need to, easily convert your Bugaboo Donkey3 Mono into the Bugaboo Donkey3 Duo or Twin in just a few clicks. Add the Bugaboo wheeled board on the back for a toddler, and it takes 3 kids and all of your shopping at once.
The Bugaboo Donkey3 Mono with side basket is only 60 cm wide, and the Bugaboo Donkey3 Duo is only 74 cm which means that both are smaller than you think. They’re narrow enough to maneuver easily through standard doorways while still carrying everything you need.Lightest drive/push, with extra stability designed-in
As with all Bugaboo strollers, there is the extra technology to ensure it’s the lightest drive, even when handling the weight of all your kids (and your shopping). One-hand push while you drive makes navigating city streets easy, keeping one hand free for everything else, and a really small turning circle allows you to get back to pick up that lost sock in an instant. The Bugaboo Donkey3 Mono and Duo have a much more stable center of gravity for those quick turns due to the single or dual side by side carriage design. Large, lighter foam, puncture-proof Bugaboo wheels make the driving experience even more enjoyable.Fits everything you need and more
The Bugaboo Donkey3 has been designed to have built-in XXL storage capacity in two basket areas. The Mono has a handy 10 kg capacity side luggage basket that keeps everything organized and within easy reach while you’re strolling, and a large 10 kg capacity underseat basket. When converted, the Bugaboo Donkey3 Duo has the 10 kg underseat basket. And the usual Bugaboo quality, durable materials holds 2 x 22 kg in the seats when facing the world, perfect for your growing children.
New sun canopy with peek-a-boo & breezy panel in one adding value & build further on our great canopy for contact with your child & extra ventilation
Lighter & new wheel design (EVA foam, puncture proof) saving ~ 500 grams, giving the Bugaboo Donkey a ‘lighter’ look & push.
Updated side luggage basket design with the option to increase basket capacity & close it in the top by integrated zipper
New rotating carry handlefor easier operation and to be on par with other Bugaboo comfort strollers
New handlebar grips & wheel caps (pre-assembled) afor a more modern look, easier cus
Order shipments require 2 to 7 business days to reach their destination with the exception of some remote areas and special orders. Deliveries do not occur on weekends or statutory holidays. We do not deliver outside of Canada. Additional charges may apply for deliveries to areas outside of the Greater Toronto Area and for oversized items. If additional charges apply, we will contact the customer before processing the order. Additional charges may also apply for multiple delivery attempts.
When receiving a delivery:
1. The customer or their proxy must be present to receive, inspect and sign for the delivery if a signature is required.
2. Before signing for the package(s), the customer must ensure receipt of the proper number of packages and inspect the condition of the package(s). If there are any damages or shortages, the customer must make sure these are noted by the carrier in writing before accepting the delivery.
3. Packages must be promptly opened and checked to ensure that the correct items were shipped.
4. In the event of any damage during shipping, email email@example.com with a description of the damage, photographs and the order number.
*Please see below for information regarding Defective Item Returns.
The customer must email any requested changes or cancellations of orders to firstname.lastname@example.org. Changed or cancelled orders will then be confirmed via email. We cannot guarantee that changes to or cancellations of online orders can be made once they are processed, however we will do our best to accommodate any requested changes prior to shipping. In the event that an order cannot be changed or cancelled, please refer to our return policy.
BB Buggy reserves the right to cancel any order if the customer’s billing information cannot be verified or does not coincide with the delivery address. We reserve the right not to release an order for in-store pickup if the customer’s identification and address cannot be verified.
Final sale items, discounted items, promotional items, floor models, gift baskets, special orders, replacement parts and merchandise which does not meet certain criteria cannot be returned or exchanged. Please see our detailed list of final sale items below.
Refunds will be issued via the original payment method. Customers returning items with a gift receipt will be issued a store credit.
BB Buggy offers refunds within 14 days from the date of purchase and 30 days for exchange or store credit on most products bought in-store with the original sales receipt.
Products returned with a gift receipt have 30 days for exchange or store credit from the date of purchase.
BB Buggy offers refunds within 14 days from the date of delivery for most products bought online.
Refunds take 3 to 5 business days to process and 5 to 10 business days for the refund amount to appear back on the customer’s account. In the case of a gift return, it will take 3 to 5 business days to process and issue an online credit for the return.
When returning items:
1. The customer must log in to their account to request a Return Merchandise Authorization (RMA) number. This number is used to track the return and must be referenced in all communications.
2. The customer must wait for a member of our online team to confirm the return via email with instructions for returning the package.
3. The RMA number must be written on the outside of each package. Returns must be shipped through an insurable method. The customer must email email@example.com when the package has been shipped and provide a tracking number. Please ship to:
BB Buggy Warehouse
1200 Castlefield Ave., Lower East
4. The customer also has the option of bringing a return accompanied by the RMA number to any of our store locations. If the customer wishes to make an exchange in the store, this must be pre-arranged through our online team.
5. The customer will be responsible for return shipping costs for unwanted items. Items not meeting the criteria stated below and therefore deemed non-returnable will be shipped back to the customer at their expense.
RETURNABLE ITEM CRITERIA
Merchandise being returned must meet the following criteria:
Returned items not meeting these criteria are subject to a 25% or more restocking fee depending on the condition of the returned items. BB Buggy reserves the right to refuse any returns that do not meet these criteria.
FINAL SALE ITEMS
Due to safety and hygienic reasons, the following products are deemed final sale and cannot be returned or exchanged once purchased:
DEFECTIVE ITEM RETURNS
Customers can return a defective item which was purchased in-store and was not deemed a final sale item if they provide the original sales receipt or gift receipt. Once the return is approved, the customer will receive an equivalent replacement item.
Customers returning a defective item that was deemed final sale must first contact firstname.lastname@example.org for information on how to proceed with their return. Final sale items which are defective follow separate protocols depending on the defect and manufacturer’s policy and therefore must be dealt with on an individual basis. Defective final sale items will not be accepted in-store without prior approval and an RMA number.
Customers must notify us of a defective product within 3 business days from the date of delivery. We recommend that the customer email email@example.com with a description of the defective item, photographs and the order number.
Once the return is approved, the customer must follow the procedure for returning online purchases outlined above. We will cover the cost of return shipping for a defective item and provide an equivalent replacement item. The customer also has the option of bringing the defective item with the RMA number to any of our store locations. If the customer wishes to make an exchange in the store, this must be pre-arranged through our online team. This procedure applies to both returnable and final sale items.
Customers who purchase merchandise with a warranty are required to contact the particular manufacturer for details.
BB Buggy reserves the right to make changes to this policy without notice.