UPPAbaby Cruz V2 Stroller, EMMETT

$957.99
Green Melange/Silver/Saddle Leather
-
+
$957.99
Uppababy Cruz V2

Cruz V2 Compact without compromise - The streamlined design of the CRUZ gives you more without weighing you down. So stroll down bumpy streets, maneuver around crowded malls, and load your basket with whatever you need. With a reversible seat to ride forwards, backwards, completely upright, reclined with a one-hand recline, and an adjustable canopy to accommodate growing children. 

Features: 
  • Suitable from birth with Bassinet or Infant SnugSeat accessories 
  • Full-size reversible Toddler seat
  • Five-point, no-rethread harness 
  • Extendable canopy with UPF 50+ protection, zip out fabric and mesh panels
  • Vented peekaboo window
  • One-handed, multi-position recline
  • Telescopic adjustable handlebar
  • Extra-large, easy-access basket with 30lbs weight limit 
  • All-wheel suspension
  • MESA infant car seat attaches directly to stroller without adapters
  • 100% full-grain leather accents 
  • One-step fold, stands when folded
Specifications: 

  • Suitable from 3 months to 50 lbs
  • Weight of Stroller: 25.5lbs
  • Weight of Frame: 19 lbs
  • Weight of Seat: 6.5 lbs
  • Folded with Seat Dimensions: 16.5' L x 22.8' W x 33' H 
  • Unfolded Dimensions: 37.5' L x 22.8' W x 40' H
What's Included in the Box: 

Stroller frame, stroller wheels, Toddler Seat, Bumper Bar, Toddler Seat bug shield and rain shield. 

*Bassinet, car seat, Infant SnugSeat, adapters, snack tray, cup holder and additional accessories sold separately*


SHIPPING GUIDELINES

 

Order shipments require 2 to 7 business days to reach their destination with the exception of some remote areas and special orders. Deliveries do not occur on weekends or statutory holidays. We do not deliver outside of Canada. Additional charges may apply for deliveries to areas outside of the Greater Toronto Area and for oversized items. If additional charges apply, we will contact the customer before processing the order. Additional charges may also apply for multiple delivery attempts.

 

When receiving a delivery:

 

1. The customer or their proxy must be present to receive, inspect and sign for the delivery if a signature is required.

 

2. Before signing for the package(s), the customer must ensure receipt of the proper number of packages and inspect the condition of the package(s). If there are any damages or shortages, the customer must make sure these are noted by the carrier in writing before accepting the delivery.

 

3. Packages must be promptly opened and checked to ensure that the correct items were shipped.

 

4. In the event of any damage during shipping, email sales@bbbuggy.ca with a description of the damage, photographs and the order number.

 

*Please see below for information regarding Defective Item Returns.

ORDER CHANGES/CANCELLATIONS

 

The customer must email any requested changes or cancellations of orders to sales@bbbuggy.ca. Changed or cancelled orders will then be confirmed via email. We cannot guarantee that changes to or cancellations of online orders can be made once they are processed, however we will do our best to accommodate any requested changes prior to shipping. In the event that an order cannot be changed or cancelled, please refer to our return policy.

 

BB Buggy reserves the right to cancel any order if the customer’s billing information cannot be verified or does not coincide with the delivery address. We reserve the right not to release an order for in-store pickup if the customer’s identification and address cannot be verified.

RETURNS

Final sale items, discounted items, promotional items, floor models, gift baskets, special orders, replacement parts and merchandise which does not meet certain criteria cannot be returned or exchanged. Please see our detailed list of final sale items below.

 

Refunds will be issued via the original payment method. Customers returning items with a gift receipt will be issued a store credit.

In-Store

BB Buggy offers refunds within 14 days from the date of purchase and 30 days for exchange or store credit on most products bought in-store with the original sales receipt.

 

Products returned with a gift receipt have 30 days for exchange or store credit from the date of purchase.

Online

BB Buggy offers refunds within 14 days from the date of delivery for most products bought online.

 

Refunds take 3 to 5 business days to process and 5 to 10 business days for the refund amount to appear back on the customer’s account. In the case of a gift return, it will take 3 to 5 business days to process and issue an online credit for the return.

 

When returning items:

 

1. The customer must log in to their account to request a Return Merchandise Authorization (RMA) number. This number is used to track the return and must be referenced in all communications.

 

2. The customer must wait for a member of our online team to confirm the return via email with instructions for returning the package.

 

3. The RMA number must be written on the outside of each package. Returns must be shipped through an insurable method. The customer must email sales@bbbuggy.ca when the package has been shipped and provide a tracking number. Please ship to:

 

BB Buggy Warehouse

1200 Castlefield Ave., Lower East

Toronto, ON

M6B 1G1

 

4. The customer also has the option of bringing a return accompanied by the RMA number to any of our store locations. If the customer wishes to make an exchange in the store, this must be pre-arranged through our online team.

 

5. The customer will be responsible for return shipping costs for unwanted items. Items not meeting the criteria stated below and therefore deemed non-returnable will be shipped back to the customer at their expense.

RETURNABLE ITEM CRITERIA

Merchandise being returned must meet the following criteria:

 

  • Contain all original documents, inserts and packaging

  • Be unopened, unassembled and in resalable condition

  • Have the manufacturer tags and seals intact

  • Be in unused condition with all parts

  • Be accompanied by original receipt or gift receipt

 

Returned items not meeting these criteria are subject to a 25% or more restocking fee depending on the condition of the returned items. BB Buggy reserves the right to refuse any returns that do not meet these criteria.

FINAL SALE ITEMS

Due to safety and hygienic reasons, the following products are deemed final sale and cannot be returned or exchanged once purchased:

 

  • Strollers, adapters & accessories

  • Car seats, adapters, bases and boosters

  • Carriers

  • Breast pumps and accessories

  • Nursing bras, maternity supports, underwear and swimwear

  • Diapers and swim diapers

  • Bath, potty and diaper products

  • Personal care products

  • Highchairs and booster seats

  • Bouncers

  • Playards & travel beds

  • Home safety items

  • Feeding items

  • Mattresses

  • Furniture

  • Rugs

  • Artwork

  • All electronic products

DEFECTIVE ITEM RETURNS

 

Purchased In-Store

Customers can return a defective item which was purchased in-store and was not deemed a final sale item if they provide the original sales receipt or gift receipt. Once the return is approved, the customer will receive an equivalent replacement item.

 

Customers returning a defective item that was deemed final sale must first contact sales@bbbuggy.ca for information on how to proceed with their return. Final sale items which are defective follow separate protocols depending on the defect and manufacturer’s policy and therefore must be dealt with on an individual basis. Defective final sale items will not be accepted in-store without prior approval and an RMA number.

Purchased Online

Customers must notify us of a defective product within 3 business days from the date of delivery. We recommend that the customer email orders@bbbuggy.ca with a description of the defective item, photographs and the order number.

 

Once the return is approved, the customer must follow the procedure for returning online purchases outlined above. We will cover the cost of return shipping for a defective item and provide an equivalent replacement item. The customer also has the option of bringing the defective item with the RMA number to any of our store locations. If the customer wishes to make an exchange in the store, this must be pre-arranged through our online team. This procedure applies to both returnable and final sale items.

WARRANTY

Customers who purchase merchandise with a warranty are required to contact the particular manufacturer for details.

 

BB Buggy reserves the right to make changes to this policy without notice.

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