Beco Gemini Baby Carrier (Sierra)

Beco

Sorry, this product has been sold out or discontinued.

Beco Gemini Baby Carrier (Sierra)

Each baby carrier comes with:

  • Foldable head rest
  • Adjustable base for growing baby
  • Instructional booklet

Shell: 100% organic cotton
Fill: 100% polyester
Packaging: 100% recycled content, printed with soy based inks

PRODUCT FEATURES

  • 4 in 1 baby carrier
  • newborn to toddler (7-35 lbs/3.5 - 16 kg)
  • Front carry (facing in and facing out), back carry, and hip carry
  • Great for nursing
  • Direct contact intuitive baby carrier
  • high quality tested materials
  • machine washable
  • Instruction manual included
  • Made in USA

PRODUCT MEASUREMENTS

  • body 13' wide x 18.5' tall with head rest up, 14' tall with headrest folded
  • shoulder straps 23' (can be adjusted up to 22' LONGER for a total of 45')
  • waist belt 28'(size 0) can be adjusted up to 57'
  • weight capacity of the carrier: 7-35 lbs (3.5-16kg)
  • weight of the carrier: 1.5 lbs

PRODUCT FEATURES


INSTRUCTIONS

Click here to download the instruction booklet

Safety Tips

As with any type of baby carrier, always inspect your Beco Baby Carrier for damage before using and follow all instructions. Never perform any task that could be dangerous with your child in the Beco Baby Carrier. Use common sense! Always double check that the buckles are connected properly. Never unbuckle the waist belt while the baby is in the carrier. By purchasing this product, you acknowledge that the Manufacturer or Distributor accepts no responsibility for injury/damage due to the use/misuse of this product. Your child's safety is your responsibility. Be sure you have help getting your baby into and out of the Beco Baby Carrier until you become comfortable with it. If you are starting out with babywearing, do so over a soft surface such as a bed, sofa or carpeted floor covered with a blanket.

Please observe the following while wearing your baby:
Please support your baby with a hand or two while you and your baby are getting used to the sling. You and your baby will become more comfortable in time and you'll be able to free one or both of your hands. Please, DON'T GIVE UP! Babywearing takes practice just like all other parenting tasks. You can make the process easier by making sure that baby is fed, rested and happy before you try the carrier the first few times. Also, be sure to pull the top rim of fabric up to cover the entire back of your baby to avoid a 'backdive.' Never wear your baby when cycling or riding in the car. While cooking at the stove, use only back carry position. A sling doesn't substitute for a car seat. When bending, please bend at the knees, not at the waist, and hold the baby with one hand while reaching with the other. Never drink HOT beverages when wearing baby, although your sling will come handy for eating, especially in restaurants.


SHIPPING GUIDELINES

 

Order shipments require 2 to 7 business days to reach their destination with the exception of some remote areas and special orders. Deliveries do not occur on weekends or statutory holidays. We do not deliver outside of Canada. Additional charges may apply for deliveries to areas outside of the Greater Toronto Area and for oversized items. If additional charges apply, we will contact the customer before processing the order. Additional charges may also apply for multiple delivery attempts.

 

When receiving a delivery:

 

1. The customer or their proxy must be present to receive, inspect and sign for the delivery if a signature is required.

 

2. Before signing for the package(s), the customer must ensure receipt of the proper number of packages and inspect the condition of the package(s). If there are any damages or shortages, the customer must make sure these are noted by the carrier in writing before accepting the delivery.

 

3. Packages must be promptly opened and checked to ensure that the correct items were shipped.

 

4. In the event of any damage during shipping, email sales@bbbuggy.ca with a description of the damage, photographs and the order number.

 

*Please see below for information regarding Defective Item Returns.

ORDER CHANGES/CANCELLATIONS

 

The customer must email any requested changes or cancellations of orders to sales@bbbuggy.ca. Changed or cancelled orders will then be confirmed via email. We cannot guarantee that changes to or cancellations of online orders can be made once they are processed, however we will do our best to accommodate any requested changes prior to shipping. In the event that an order cannot be changed or cancelled, please refer to our return policy.

 

BB Buggy reserves the right to cancel any order if the customer’s billing information cannot be verified or does not coincide with the delivery address. We reserve the right not to release an order for in-store pickup if the customer’s identification and address cannot be verified.

RETURNS

Final sale items, discounted items, promotional items, floor models, gift baskets, special orders, replacement parts and merchandise which does not meet certain criteria cannot be returned or exchanged. Please see our detailed list of final sale items below.

 

Refunds will be issued via the original payment method. Customers returning items with a gift receipt will be issued a store credit.

In-Store

BB Buggy offers refunds within 14 days from the date of purchase and 30 days for exchange or store credit on most products bought in-store with the original sales receipt.

 

Products returned with a gift receipt have 30 days for exchange or store credit from the date of purchase.

Online

BB Buggy offers refunds within 14 days from the date of delivery for most products bought online.

 

Refunds take 3 to 5 business days to process and 5 to 10 business days for the refund amount to appear back on the customer’s account. In the case of a gift return, it will take 3 to 5 business days to process and issue an online credit for the return.

 

When returning items:

 

1. The customer must log in to their account to request a Return Merchandise Authorization (RMA) number. This number is used to track the return and must be referenced in all communications.

 

2. The customer must wait for a member of our online team to confirm the return via email with instructions for returning the package.

 

3. The RMA number must be written on the outside of each package. Returns must be shipped through an insurable method. The customer must email sales@bbbuggy.ca when the package has been shipped and provide a tracking number. Please ship to:

 

BB Buggy Warehouse

1200 Castlefield Ave., Lower East

Toronto, ON

M6B 1G1

 

4. The customer also has the option of bringing a return accompanied by the RMA number to any of our store locations. If the customer wishes to make an exchange in the store, this must be pre-arranged through our online team.

 

5. The customer will be responsible for return shipping costs for unwanted items. Items not meeting the criteria stated below and therefore deemed non-returnable will be shipped back to the customer at their expense.

RETURNABLE ITEM CRITERIA

Merchandise being returned must meet the following criteria:

 

  • Contain all original documents, inserts and packaging

  • Be unopened, unassembled and in resalable condition

  • Have the manufacturer tags and seals intact

  • Be in unused condition with all parts

  • Be accompanied by original receipt or gift receipt

 

Returned items not meeting these criteria are subject to a 25% or more restocking fee depending on the condition of the returned items. BB Buggy reserves the right to refuse any returns that do not meet these criteria.

FINAL SALE ITEMS

Due to safety and hygienic reasons, the following products are deemed final sale and cannot be returned or exchanged once purchased:

 

  • Strollers, adapters & accessories

  • Car seats, adapters, bases and boosters

  • Carriers

  • Breast pumps and accessories

  • Nursing bras, maternity supports, underwear and swimwear

  • Diapers and swim diapers

  • Bath, potty and diaper products

  • Personal care products

  • Highchairs and booster seats

  • Bouncers

  • Playards & travel beds

  • Home safety items

  • Feeding items

  • Mattresses

  • Furniture

  • Rugs

  • Artwork

  • All electronic products

DEFECTIVE ITEM RETURNS

 

Purchased In-Store

Customers can return a defective item which was purchased in-store and was not deemed a final sale item if they provide the original sales receipt or gift receipt. Once the return is approved, the customer will receive an equivalent replacement item.

 

Customers returning a defective item that was deemed final sale must first contact sales@bbbuggy.ca for information on how to proceed with their return. Final sale items which are defective follow separate protocols depending on the defect and manufacturer’s policy and therefore must be dealt with on an individual basis. Defective final sale items will not be accepted in-store without prior approval and an RMA number.

Purchased Online

Customers must notify us of a defective product within 3 business days from the date of delivery. We recommend that the customer email orders@bbbuggy.ca with a description of the defective item, photographs and the order number.

 

Once the return is approved, the customer must follow the procedure for returning online purchases outlined above. We will cover the cost of return shipping for a defective item and provide an equivalent replacement item. The customer also has the option of bringing the defective item with the RMA number to any of our store locations. If the customer wishes to make an exchange in the store, this must be pre-arranged through our online team. This procedure applies to both returnable and final sale items.

WARRANTY

Customers who purchase merchandise with a warranty are required to contact the particular manufacturer for details.

 

BB Buggy reserves the right to make changes to this policy without notice.

 



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