Levana Wireless Video Baby Monitor LV-TW300

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The LV-TW300 is one of Levana's wireless video baby monitors that utilizes Clear Signal Technology to prevent static and interception.
You can feel secure using this TWINKLE series monitor with your child and enjoy practical features such as a 2-way intercom that lets you talk to your baby from a distance, and standby mode, which saves power and alerts you whenever your baby makes noise or moves around. The monitor is conveniently rechargeable, and an ENERGY STAR qualified adapter provides long battery life. This easy-to-use camera and video monitor combo is digital wireless, meaning your audio and video signals will remain strong as you move around the house and even outside. Automatic night vision provides a clear view in the dark, so you will always be able to keep an eye on your precious loved one.

Soothe Your Child with the Talk to Baby Intercom Feature
Comfort your baby from a distance using the Talk to Baby intercom. Both the monitor and camera have built-in microphones, so you can hear each other clearly from different parts of your home. With the press of a button, you can verbally soothe your child until you are able to hold them in your arms. When your child is older, they can talk to you through the camera and you will hear it on the video monitor.

Rest Easy with Voice Activation Alerts
Standby mode allows you to rest easy but be alerted instantly. The monitor?s screen and audio are turned off to save power but come back on automatically when your child starts to cry or make noise. You can communicate using the Talk button and check the screen before going into the nursery. Get some rest, monitor around the clock, and only be alerted when your baby needs you.

Convenient Portable Monitoring
This compact system is easy to take with you, wherever you go. Monitor your child easily when you go on vacation or visit friends and relatives. You can even power the camera with a rechargeable battery for extra freedom (not included, Model # LV-TW300-B). Keep the monitor on a table or counter by using the fold-out stand. You'll always know that your precious one is safe.

Interference Free Digital Technology
Enjoy the freedom of being able to take this wireless baby monitor with you as you move around the house and even outside. You can work in the downstairs office or do some gardening and still ensure your baby is safe in their crib. Clear Signal Technology allows you to see and hear your child clearly within a 100ft optimum range. Other wireless signals will not affect the quality of your audio and video. This TWINKLE series monitor provides reliability and security so you never have to worry about static or interception.

Versatile System That Grows With You
This multipurpose safety product can be used long after your baby has grown. The 2-way intercom is especially useful if you live with elderly relatives or have pets, because you can check in and see if they need assistance. Press the Talk button to communicate with ease. 

Rechargeable Monitor with ENERGY STAR? Qualified Adapter
Save yourself time and money by using a baby monitor that has rechargeable components. The handheld video monitor comes with a rechargeable lithium-ion battery and a charging base, so you can conveniently recharge the unit when needed and never worry about using up batteries. The light on the front of the monitor will change color when battery power is low. Simply place the monitor into the charging base and plug the ENERGY STAR qualified adapter into a power outlet.

Monitor Day & Night
Built-in night vision allows you to see your baby at all times, even in complete darkness! Infrared LEDs on the baby camera provide a clear image that shows up on the monitor but they do not disturb your child since they are undetectable to the human eye. Ensure your child is sleeping soundly without having to go into the nursery and risk waking them up. The night vision feature is automatic and turns off in the daylight to save energy.

Protecting Your Children and the Planet
This product is compliant with RoHS standards and has an ENERGY STAR? qualified adapter. RoHS stands for the 'restriction on the use of certain hazardous substances' and is a European initiative that aims to control the use of hazardous materials in electrical and electronic equipment. Levana is dedicated to developing products that are safe for children and the environment.

What is Included
?Wireless Monitor
?Wireless Camera
?Rechargeable Lithium-ion Battery for Monitor (built-in)
?Base Charging Station
?Power Adapter for Monitor
?Power Adapter for Camera
?Mounting Hardware
?Crib Mount
?Instruction Manual
?1 Year Warranty
?24/7 Lifetime Customer Support

SHIPPING GUIDELINES

 

Order shipments require 2 to 7 business days to reach their destination with the exception of some remote areas and special orders. Deliveries do not occur on weekends or statutory holidays. We do not deliver outside of Canada. Additional charges may apply for deliveries to areas outside of the Greater Toronto Area and for oversized items. If additional charges apply, we will contact the customer before processing the order. Additional charges may also apply for multiple delivery attempts.

 

When receiving a delivery:

 

1. The customer or their proxy must be present to receive, inspect and sign for the delivery if a signature is required.

 

2. Before signing for the package(s), the customer must ensure receipt of the proper number of packages and inspect the condition of the package(s). If there are any damages or shortages, the customer must make sure these are noted by the carrier in writing before accepting the delivery.

 

3. Packages must be promptly opened and checked to ensure that the correct items were shipped.

 

4. In the event of any damage during shipping, email sales@bbbuggy.ca with a description of the damage, photographs and the order number.

 

*Please see below for information regarding Defective Item Returns.

ORDER CHANGES/CANCELLATIONS

 

The customer must email any requested changes or cancellations of orders to sales@bbbuggy.ca. Changed or cancelled orders will then be confirmed via email. We cannot guarantee that changes to or cancellations of online orders can be made once they are processed, however we will do our best to accommodate any requested changes prior to shipping. In the event that an order cannot be changed or cancelled, please refer to our return policy.

 

BB Buggy reserves the right to cancel any order if the customer’s billing information cannot be verified or does not coincide with the delivery address. We reserve the right not to release an order for in-store pickup if the customer’s identification and address cannot be verified.

RETURNS

Final sale items, discounted items, promotional items, floor models, gift baskets, special orders, replacement parts and merchandise which does not meet certain criteria cannot be returned or exchanged. Please see our detailed list of final sale items below.

 

Refunds will be issued via the original payment method. Customers returning items with a gift receipt will be issued a store credit.

In-Store

BB Buggy offers refunds within 14 days from the date of purchase and 30 days for exchange or store credit on most products bought in-store with the original sales receipt.

 

Products returned with a gift receipt have 30 days for exchange or store credit from the date of purchase.

Online

BB Buggy offers refunds within 14 days from the date of delivery for most products bought online.

 

Refunds take 3 to 5 business days to process and 5 to 10 business days for the refund amount to appear back on the customer’s account. In the case of a gift return, it will take 3 to 5 business days to process and issue an online credit for the return.

 

When returning items:

 

1. The customer must log in to their account to request a Return Merchandise Authorization (RMA) number. This number is used to track the return and must be referenced in all communications.

 

2. The customer must wait for a member of our online team to confirm the return via email with instructions for returning the package.

 

3. The RMA number must be written on the outside of each package. Returns must be shipped through an insurable method. The customer must email sales@bbbuggy.ca when the package has been shipped and provide a tracking number. Please ship to:

 

BB Buggy Warehouse

1200 Castlefield Ave., Lower East

Toronto, ON

M6B 1G1

 

4. The customer also has the option of bringing a return accompanied by the RMA number to any of our store locations. If the customer wishes to make an exchange in the store, this must be pre-arranged through our online team.

 

5. The customer will be responsible for return shipping costs for unwanted items. Items not meeting the criteria stated below and therefore deemed non-returnable will be shipped back to the customer at their expense.

RETURNABLE ITEM CRITERIA

Merchandise being returned must meet the following criteria:

 

  • Contain all original documents, inserts and packaging

  • Be unopened, unassembled and in resalable condition

  • Have the manufacturer tags and seals intact

  • Be in unused condition with all parts

  • Be accompanied by original receipt or gift receipt

 

Returned items not meeting these criteria are subject to a 25% or more restocking fee depending on the condition of the returned items. BB Buggy reserves the right to refuse any returns that do not meet these criteria.

FINAL SALE ITEMS

Due to safety and hygienic reasons, the following products are deemed final sale and cannot be returned or exchanged once purchased:

 

  • Strollers, adapters & accessories

  • Car seats, adapters, bases and boosters

  • Carriers

  • Breast pumps and accessories

  • Nursing bras, maternity supports, underwear and swimwear

  • Diapers and swim diapers

  • Bath, potty and diaper products

  • Personal care products

  • Highchairs and booster seats

  • Bouncers

  • Playards & travel beds

  • Home safety items

  • Feeding items

  • Mattresses

  • Furniture

  • Rugs

  • Artwork

  • All electronic products

DEFECTIVE ITEM RETURNS

 

Purchased In-Store

Customers can return a defective item which was purchased in-store and was not deemed a final sale item if they provide the original sales receipt or gift receipt. Once the return is approved, the customer will receive an equivalent replacement item.

 

Customers returning a defective item that was deemed final sale must first contact sales@bbbuggy.ca for information on how to proceed with their return. Final sale items which are defective follow separate protocols depending on the defect and manufacturer’s policy and therefore must be dealt with on an individual basis. Defective final sale items will not be accepted in-store without prior approval and an RMA number.

Purchased Online

Customers must notify us of a defective product within 3 business days from the date of delivery. We recommend that the customer email orders@bbbuggy.ca with a description of the defective item, photographs and the order number.

 

Once the return is approved, the customer must follow the procedure for returning online purchases outlined above. We will cover the cost of return shipping for a defective item and provide an equivalent replacement item. The customer also has the option of bringing the defective item with the RMA number to any of our store locations. If the customer wishes to make an exchange in the store, this must be pre-arranged through our online team. This procedure applies to both returnable and final sale items.

WARRANTY

Customers who purchase merchandise with a warranty are required to contact the particular manufacturer for details.

 

BB Buggy reserves the right to make changes to this policy without notice.

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